The Chartians

Complaint Board

Investor Charter - Annexure- B as per Circular No SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0685 dated December 13, 2021 Complaint Data to be displayed by Research Analyst
Complaint Data to be displayed by RAs formats for investors complaints data to be disclosed monthly by RAs on their website/mobile application: Data for the month end.
Sr. No. Received From Pending At The End Of Last Month Received Resolved* Total Pending # Pending complaints > 3 Months Average Resolution time^ (in days)
1 Directly From Investors Nil 00 00 Nil Nil Nil
2 SEBI (SCORES) Nil 02 02 00 00 21 Days
3 Other Sources (If any) Nil Nil Nil Nil Nil Nil
  Grand Total Nil 02 02 00 00 21 Days
^Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month

Trend of monthly disposal of complaints

Sr. No

Month Carried forward from previous month Received Resolved*

Pending#

1

Nov-22 0 0 0 0

2

Dec-22 0 0 0

0

3

Jan-23 0 0 0

0

4 Feb-23 0 0 0

0

5

Mar-23 0 0 0

0

6

Apr-23 0 0 0

0

7

May-23 0 0 0

0

8

Jun-23 0 0 0

0

9

Jul-23 0 0 0

0

10

Aug-23 0 0 0

0

11

Sep-23 0 0 0 0
12 Oct-23 0 0 0

0

13

Nov-23 0 0 0 0
14 Dec-23 0 0 0

0

15

Jan-24 0 0 0

0

16

Feb-24 0 0 0 0

17

Mar-24 0 0 0

0

18 Apr-24 0 0 0

0

19

May-24 0 0 0 0
20 Jun-24 0 0 0

0

21

Jul-24 0 0 0 0
22 Aug-24 0 0 0

0

23

Sep-24 0 0 0 0

24

Oct-24 0 0 0

0

25

Nov-24 0 0 0

0

26

Dec-24 0 0 0

0

27

Jan-2025 0 0 0

0

28

Feb-2025 0 2 2

0

29

Mar-2025 0 0 0

0

30

Apr-2025 0 0 0

0

31

May-2025 0 0 0

0

32

Jun-2025 0 0 0

0

33

Jul-2025 0 0 0

0

34

Aug-2025 0 0 0

0

35

Sep-2025 0 0 0

0

36

Oct-2025 0 0 0

0

*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
Sr.
No
Month Carried forward from
previous Year
Received Resolved* Pending
1 2022-23 0 0 0 0
2 2023-24 0 0 0 0
3 2024-25 0 2 2 0
Grand Total 0 0 0 0
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
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